Privacy Policy

Last Updated: October 28, 2025

Introduction

TTS Auto Engineering (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://mobilemechanichampshire.com/, and use our mobile mechanic services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available. The types of personal information we may collect include:

Information Type
Examples
Purpose of Collection
Personal Identification Information
Name, email address, phone number
To contact you regarding your inquiries and service requests.
Vehicle Information
Vehicle registration number
To provide accurate quotes and tailored repair and maintenance services.
Technical Data
IP address, browser type, operating system
To improve website functionality, analyze trends, and administer the site.
Usage Data
Information about how you use our website
To understand how our services are used and to enhance user experience.

This information is primarily collected through our online contact form when you request a quote or service. We also collect information through the use of cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including to:

•Provide and maintain our services: To schedule and perform vehicle repairs, servicing, and diagnostics.

•Communicate with you: To respond to your inquiries, send you quotes, and provide updates on your service.

•Improve our website: To understand how our visitors use the website and to improve its functionality and user experience.

•Marketing and advertising: To provide you with customized advertisements and to analyze the effectiveness of our ad campaigns, with your consent.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our site. We use the following types of cookies:

•Necessary Cookies: Essential for the basic features of the site, such as secure log-in and consent preferences.

•Functional Cookies: To enable functionalities like sharing content on social media and collecting feedback.

•Analytics Cookies: To understand how visitors interact with the website, such as the number of visitors, bounce rate, and traffic source.

•Performance Cookies: To analyze the performance of the website and deliver a better user experience.

•Advertisement Cookies: To provide you with customized ads based on your browsing history.

You can manage your cookie preferences at any time through the cookie consent banner on our website.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

•Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

•Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organizational security measures to safeguard it from unauthorized access, disclosure, alteration, and destruction.

Your Data Protection Rights

Under data protection law, you have rights including:

•Your right of access – You have the right to ask us for copies of your personal information.

•Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

•Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

•Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

•Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

•Your right to data portability – You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.

Please contact us at the email address below if you wish to make a request.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

By email: our website contact form

By phone: 07970 262292